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First, "Know Thy Enemy" Botnet: A network of compromised computers, each acting as a robot or bot under the control of a remote user. Often used to send out spam and phishing emails. More background in Botnet Don't Get Own3d! Spyware: An annoying, intrusive, and sometimes offensive program that allows some to covertly gather your information through your Internet connection, often for advertising purposes.

Virus: A program that can copy itself, attach itself to other programs or files, and perform unwanted and unauthorized tasks. May not be easily detected and can be widely spread through the sharing of files, memory devices or email. Worm: A computer program that can run independently, cloning itself onto other computers connected to a network.

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Known to consume computer resources destructively. Configure your computer to update its operating system automatically. Accept application updates when offered. If spammers comply, they can send their unsolicited emails.


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  • Keep your computer protected.

If you protect your computer and yourself, you can use the Internet safely. Here are some tips for protecting your computer against damage caused by hackers Clearing out your web browser's temporary files—often called cache—can help your computer run faster. Cache is created when your web browser stores certain files on your When you accept cookies, you're letting websites store little bits of information on your computer.

This can speed up your browsing time or let the website to deliver customized information Back Get Rid of Spyware and Spam. First, find out whether someone's trying to take advantage of you. How do I get spam, spyware, etc.? Here are some of the ways spammers get your email address: Mailing Lists — Lots of people sign up for online newsletters, alerts, coupons, special offers, and more.

Spammers sign up for these mailing lists and steal the email addresses. Usenet Posting —Spammers use bots to gather email addresses from newsgroups on Usenet. Spammers use the part of your email address before the and change the ending to create a list of possible email addresses. Dictionary Attacks — Spammers can guess your email address by stringing together common names and words.

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Other risks include: Peer-to-peer file swapping Email attachments Instant messaging Chat sessions Bundles that come with legitimate software Hacker website downloads, and "Drive-by" installs from websites Here are warning signs that you may have spyware on your computer: New toolbars, links or favorites appear in your web browser Your home page or browser has changed You enter a web address but land on a completely different website You see pop-up ads even when you're not online Your computer is running much slower.

How do I manage spam, spyware, adware and malware? Prevent Spam and Phishing Here's how you can fight spam or junk mail: If the email says "click here to be removed from this list," and you think it's from an unreliable source, don't click it. Mark the message as Junk or Spam in your email software.

Our security suite contains anti-spam, anti-virus and anti-spyware components. Prevent Malware and Spyware Some anti-spyware programs can be risky. Prevent Viruses Anti-virus software finds and removes threats. Computer Security helps you: detect viruses, worms or Trojans on your computer protect your computer from viruses and spyware run live updates and update virus definition files remove viruses, worms or Trojans If you have Computer Security, anti-virus, and anti-spyware software installed and get infected, we'll help you. Select but don't open any message you think is spam.

Click Spam on the upper left side. Choose the action that works best for you. What is Frontier doing about the problem? Email Virus Scanning Frontier automatically scans your email for viruses using the latest software. If someone tries to send you an email with a virus, we return the email to the sender with a "bounce" message that includes: The fact that we found a virus.

The name of the virus. Advice on what to do about the virus. That we will not deliver the message to the intended recipient. Port Blocking Frontier restricts and blocks ports that are known to allow the transfer of spam, viruses, and other malware. The ports are: 25, , , , , , and Port 25 restriction takes place on all dynamically assigned blocks. These are the most commonly used ports.

These ports can be used through normal user processes or executable programs on most computers. Why do we do this? To protect you against worms and dangerous services that can access your computer. To protect our upstream bandwidth from worms or viruses that can slow down other customers. To protect the rest of the internet. Some blocks prevent our customers from attacking other computers. This is in our best interest, and it's our responsibility to prevent abuse of our network. The table below shows common applications that use the ports we restrict or block. It opens port and listens for incoming requests from clients that want to find the ports where DCOM services run on your computer.

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Email article Print article. Still need help? Call 1. Recommended Articles. Protect My Computer If you protect your computer and yourself, you can use the Internet safely. Read More.

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